About the role
The team supports Ramp's financial software, which handles payments, corporate cards, and accounting integrations. The associate investigates and resolves customer issues, troubleshooting across various product areas. They also identify process improvements and collaborate with engineering and product teams to enhance the customer experience.
Our summary of the posting; the original is on the Ramp careers page.
What the posting requires
- Required
- AI tools
- Technical conversation
- Writing
- Claude
- APIs
- Clear communication
- Notion AI
- Bank integrations
- Concise communication
- Research tools
- Preferred
- ERP integrations
- Workflows
- NetSuite
- Automations
- QuickBooks
- Sage
These tags are our reading of the posting. They can miss something; the original posting is the reference.