About the role
The Customer Experience team ensures customers gain value from Middesk's products. The Support Associate answers customer questions and resolves issues, directly impacting product usage. This role involves becoming a product expert, handling inquiries, and contributing to documentation and process improvements.
Our summary of the posting; the original is on the Middesk careers page.
What the posting requires
- Required
- Documentation
- Video conferencing
- Phone calls
- Customer support
- Product expertise
- Middesk
- Bachelor's Degree
- Onsite
- NYC
- Preferred
Nothing listed as preferred.
These tags are our reading of the posting. They can miss something; the original posting is the reference.