About the role
The customer success team helps clients use Watershed's sustainability platform to manage data and reporting. This manager coaches and develops their team of customer success professionals. They also design and implement strategies for scaled customer engagement and collaborate with other departments to improve the product.
Our summary of the posting; the original is on the Watershed careers page.
What the posting requires
- Required
- Operational processes
- Process
- Process development
- Customer Success
- Enterprise SaaS
- SaaS
- Enterprise
- Management
- Scaled Customer Success
- Preferred
- AI
- 1:many engagement
- Lifecycle experiences
- AI first
- Artificial intelligence
- Engagement programs
These tags are our reading of the posting. They can miss something; the original posting is the reference.