About the role
The Support Engineering team handles customer issues, from SDK questions to production incidents. The Senior Manager leads this team, setting strategy and driving AI integration in support processes. This hands-on role involves managing engineers, engaging with customers, and resolving complex technical escalations.
Our summary of the posting; the original is on the Sentry careers page.
What the posting requires
- Required
- Python
- JavaScript
- TypeScript
- Java
- Ruby
- Debugging
- Frontend
- Backend
- Infrastructure
- Preferred
- Software engineer
- Managed team
- Open source
- Multiple time zones
- Contributor
- Maintainer
These tags are our reading of the posting. They can miss something; the original posting is the reference.