About the role
The support team helps developers use the Replit platform and resolves technical issues. The engineer answers user questions, troubleshoots problems, and contributes to internal tools and documentation.
Our summary of the posting; the original is on the Replit careers page.
What the posting requires
- Required
- Time management
- Performance tracking
- Support tools
- Automation
- Ticket triage
- Reporting
- Ticketing systems
- Zendesk
- Software development
- Fast-paced
- Preferred
- IDEs
- AI tools
- Terminals
- Claude
- Developer tools
- ChatGPT
These tags are our reading of the posting. They can miss something; the original posting is the reference.