About the role
The support team helps Replit developers by answering usage questions and debugging platform issues. The engineer in this role addresses customer tickets, contributes to internal tools, and communicates system status.
Our summary of the posting; the original is on the Replit careers page.
What the posting requires
- Required
- Time management
- Performance tracking
- Support tools
- Automation
- Ticket triage
- Reporting
- Ticketing systems
- Zendesk
- Software development
- Fast-paced
- Preferred
- IDEs
- AI tools
- Terminals
- Claude
- Developer tools
- ChatGPT
These tags are our reading of the posting. They can miss something; the original posting is the reference.