About the role
The team oversees the development and daily functioning of outreach specialists. This individual guides new and current staff through training, monitors service standards, and handles administrative duties. The role also includes direct patient engagement when necessary.
Our summary of the posting; the original is on the Pomelo Care careers page.
What the posting requires
- Required
- Bachelor's degree
- Education
- Healthcare
- Training
- Training sessions
- QA call scoring
- Quality assurance
- Shadowing
- Performance metrics
- Performance management
- Preferred
- Spanish
- Fluent
- NBC-HWC
- Health Coach
- Certification
- Startup environment
These tags are our reading of the posting. They can miss something; the original posting is the reference.