About the role
The Plaid Support team ensures customers' applications operate smoothly by investigating and resolving integration issues. The Technical Support Engineer manages customer issues from start to finish, communicating with clients and internal teams to find solutions.
Our summary of the posting; the original is on the Plaid careers page.
What the posting requires
- Required
- Ticketing systems
- Data visualizations
- Zendesk
- Mode
- Jira
- Pacific Time Zone
- PST
- PDT
- Customer-facing
- Preferred
- Technical projects
- Process improvement
These tags are our reading of the posting. They can miss something; the original posting is the reference.