About the role
The team manages customer success for Motive's largest clients. The individual in this role leads a team responsible for customer retention, product adoption, and growth. This includes building relationships with senior client stakeholders and developing data-driven strategies.
Our summary of the posting; the original is on the Motive careers page.
What the posting requires
- Required
- Revenue retention
- Analytical skills
- Data analysis
- Renewals
- Operational discipline
- Prioritization
- Expansion
- Action planning
- Adoption
- Preferred
- Customer health scoring
- Renewal forecasting
- Executive sponsorship
- Scaled success programs
- Operations
- Hardware
These tags are our reading of the posting. They can miss something; the original posting is the reference.