About the role
The Customer Success team supports customers in adopting and expanding their use of the AI platform. The Customer Success Specialist builds systems to ensure customers achieve their goals, driving retention and identifying growth opportunities.
Our summary of the posting; the original is on the Lightning AI careers page.
What the posting requires
- Required
- Retention
- Expansion
- Adoption
- Health scoring
- Renewal forecasting
- Executive stakeholder management
- Customer success
- Customer success motions
- Cross-functional collaboration
- Preferred
- AI
- ML teams
- Cloud infrastructure
- Research organizations
- Developer platforms
- Platform engineering teams
These tags are our reading of the posting. They can miss something; the original posting is the reference.