About the role
The team supports customer retention and experience by managing renewal and expansion sales cycles. The manager coaches customer success professionals, develops high-performing teams, and acts as a point of escalation for customer issues. This role involves driving customer relationships to achieve revenue growth and positive outcomes.
Our summary of the posting; the original is on the Datadog careers page.
What the posting requires
- Required
- Talent attraction
- Retention
- Development
- B2B tech
- Subscription software
- Customer Success
- SaaS
- Customer Success manager
- Negotiation
- Preferred
Preferred experience: 6+ yrs
These tags are our reading of the posting. They can miss something; the original posting is the reference.