About the role
The team manages the overall health of the Zero Trust Exchange platform. The technical program manager defines service health metrics, aligns stakeholders, and drives operational improvements. This involves establishing reliability practices and creating dashboards to monitor system performance.
Our summary of the posting; the original is on the Zscaler careers page.
What the posting requires
- Required
- AI
- SLIs
- Data fluency
- Integration
- SLOs
- Instrumentation
- Problem solving
- Error budgets
- Metrics
- Preferred
- Capacity planning
- Operational efficiency
- Reliability engineering
- SRE
- ITIL
- Incident management
These tags are our reading of the posting. They can miss something; the original posting is the reference.