About the role
The Waymo Operations team builds and scales the autonomous fleet and operations platform. This role leads the partner and enterprise support organization, focusing on transforming it into a tech-enabled operation. The individual defines strategy, deploys automation, and governs global support workflows to ensure Waymo's vehicles remain operational.
Our summary of the posting; the original is on the Waymo careers page.
What the posting requires
- Required
- Bachelor's degree
- Business
- Engineering
- Operations
- Enterprise support
- Scaling operations
- Multi-channel support
- Performance governance
- Customer operations
- Preferred
- AI/ML
- GenAI
- Predictive routing
- Automated ticket classification
- Autonomous vehicle
- Robotics
These tags are our reading of the posting. They can miss something; the original posting is the reference.