About the role
The IT team manages technology support and projects for the company. The IT Support Analyst responds to help desk inquiries, assists with employee onboarding and offboarding, and troubleshoots technical issues. This role also involves documenting processes and training employees on technology resources.
Our summary of the posting; the original is on the UPSTART careers page.
What the posting requires
- Required
- Problem determination
- External vendors
- Root cause analysis
- Vendor management
- Network
- Access
- IT issues
- Customer requirements
- Technical support
- Preferred
- Support workflows
- Process creation
- IT Operations
- Cloud applications
These tags are our reading of the posting. They can miss something; the original posting is the reference.