About the role
The Enterprise Support team provides advanced technical assistance to Toast's largest clients. The support expert addresses complex issues across various products, manages customer inquiries via multiple channels, and collaborates with internal teams to ensure timely resolutions for enterprise accounts.
Our summary of the posting; the original is on the Toast careers page.
What the posting requires
- Required
- Product knowledge
- Technical issues
- Problem solving
- Escalation
- Technical skills
- Documentation
- Learning
- Software
- Hardware
- Preferred
- Troubleshooting
- Triage
- De-escalation
- Collaboration
- Slack
- API integration
These tags are our reading of the posting. They can miss something; the original posting is the reference.