About the role
The Employer Support team provides a fast and trustworthy experience for customers and brokers. The manager leads this team, setting support standards and partnering with sales and operations. They coach specialists, develop operational strategy, and use metrics to guide team performance.
Our summary of the posting; the original is on the Thatch careers page.
What the posting requires
- Required
- Support teams
- Support managers
- Operational projects
- Leadership
- Technical account managers
- Stakeholder management
- Premium support
- Project delivery
- Collaboration
- Preferred
- AI fluency
- AI tools
- Operations efficiency
- Customer experience
- Fintech
- Healthtech
These tags are our reading of the posting. They can miss something; the original posting is the reference.