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About the role

The Customer Experience team supports Robinhood's most active customers by resolving complex issues and building lasting relationships. The representative uses empathy and product knowledge to address customer concerns, proactively engage users, and gather feedback to improve the overall customer experience.

Our summary of the posting; the original is on the Robinhood careers page.

What the posting requires

Required
  • CRM
  • Salesforce
  • Slack
  • Options strategies
  • Margin trading
  • Cryptocurrencies
  • Futures
  • FINRA Series 7
  • FINRA Series 63
Preferred
  • FINRA Series 3
  • Series 66

These tags are our reading of the posting. They can miss something; the original posting is the reference.

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