About the role
The team supports customers with inquiries about trading, margin, and options. The representative assists users via phone, email, and chat, addressing a variety of needs. This role also involves gathering feedback to improve the customer experience.
Our summary of the posting; the original is on the Robinhood careers page.
What the posting requires
- Required
- Customer experience
- Customer anxiety
- Adaptability
- Prioritization
- Schedule flexibility
- Phone
- Customer service
- New tasks
- Multi-tasking
- Written channels
- Preferred
- Equities trading
- Margin trading
- Options trading
These tags are our reading of the posting. They can miss something; the original posting is the reference.