About the role
The Customer Experience team supports clients with account needs and provides assistance across multiple communication channels. The Team Lead coaches representatives on technical skills and subject matter expertise, while also managing daily operations and handling escalated customer issues.
Our summary of the posting; the original is on the Robinhood careers page.
What the posting requires
- Required
- Prioritization
- Analytical
- Problem-solving
- FINRA Series 7
- FINRA Series 63
- Finra Series 9
- Finra Series 10
- Fast-paced
- High-volume
- Coaching
- Preferred
- FINRA Series 24
These tags are our reading of the posting. They can miss something; the original posting is the reference.