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About the role

The team builds and maintains the systems that support Replit's users. The engineer in this role configures and improves support tools, automates workflows, and partners with engineering to integrate support into the product.

Our summary of the posting; the original is on the Replit careers page.

What the posting requires

Required
  • Zendesk
  • Integrations
  • Ticketing platform
  • Triggers
  • Macros
  • Routing
  • SaaS
  • Administration
  • Automations
Preferred
  • Python
  • Scripting
  • Internal tooling
  • Replit
  • 3-6 months
  • Zendesk certification

These tags are our reading of the posting. They can miss something; the original posting is the reference.

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