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About the role

The team provides expert technical support to Replit's most important customers. The engineer handles complex issues, guides users through critical incidents, and ensures high-quality, fast responses. This role also contributes to evolving support processes and improving team efficiency.

Our summary of the posting; the original is on the Replit careers page.

What the posting requires

Required
  • Debugging
  • Zendesk
  • Automation
  • JavaScript
  • Linear
  • Python
  • Slack
  • Debugging utilities
  • Technical support
Preferred
  • IDEs
  • AI tools
  • Terminals
  • Claude
  • Developer tools
  • ChatGPT

These tags are our reading of the posting. They can miss something; the original posting is the reference.

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