About the role
The Transaction Risk Enablement team creates essential documentation and training for fraud, disputes, and risk operations. The L&D Specialist develops and updates formal procedures, online articles, and interactive courses. This position translates intricate workflows and compliance rules into accessible information for operational staff.
Our summary of the posting; the original is on the Mercury careers page.
What the posting requires
- Required
- Articulate 360
- Guru
- Technical writing
- Incomplete inputs
- Rise
- Knowledge base system
- Informal inputs
- eLearning authoring tool
- Fraud operations
- Preferred
- Google Docs
- Version control
- Reg E
- Reg Z
- Compliance
- Fraud investigation
These tags are our reading of the posting. They can miss something; the original posting is the reference.