About the role
The team builds and scales customer engagement programs to foster loyalty and turn users into advocates. The Community Lead designs and operates initiatives that connect customers, elevate their voices, and create opportunities for participation in the company's ecosystem.
Our summary of the posting; the original is on the Harvey careers page.
What the posting requires
- Required
- Program management
- Workstreams
- Customer marketing
- Customer-facing programs
- Community
- User groups
- Advocacy
- Customer communities
- Lifecycle marketing
- Preferred
- Notion
- Asana
- Airtable
- Salesforce
- Customer community platforms
- Event platforms
These tags are our reading of the posting. They can miss something; the original posting is the reference.