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About the role

The Customer Experience Operations team supports Professional Services at GitLab. This role establishes scalable operations for planning, resource management, and delivery. The individual improves operational processes, enhances visibility into financial performance, and ensures teams have the resources needed for successful project delivery.

Our summary of the posting; the original is on the GitLab careers page.

What the posting requires

Required
  • Kantata
  • Translate business requirements
  • Professional Services Automation
  • System workflows
  • PSA platform
  • Data definitions
  • Reporting requirements
  • Automation opportunities
  • PS business models
Preferred
  • Operating models
  • PS attach
  • Partner delivery models
  • Distributed organization
  • Systems integration
  • Deal structuring

These tags are our reading of the posting. They can miss something; the original posting is the reference.

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