About the role
The team shapes the customer onboarding experience for Elastic's products. The technical writer defines the narrative and strategy for user guides, ensuring a cohesive journey from initial setup to feature adoption. This role involves collaborating with product and field teams to identify user friction points and improve content effectiveness.
Our summary of the posting; the original is on the Elastic careers page.
What the posting requires
- Required
- Narrative design
- Data analysis
- Storytelling
- User research
- Technical writing
- Support data
- Documentation
- Self-service
- Customer onboarding
- Preferred
Nothing listed as preferred.
These tags are our reading of the posting. They can miss something; the original posting is the reference.