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About the role

The Agent Experience Design team shapes AI conversation experiences for enterprise customers. The designer advises on conversation design, evaluates voice quality, and builds resources to scale best practices. This role involves research, design, and product strategy to improve AI agent quality across various channels.

Our summary of the posting; the original is on the Decagon careers page.

What the posting requires

Required
  • Evaluation frameworks
  • Rubrics
  • QA processes
  • Communicator
  • Fast-moving environment
  • Technical
  • Business
Preferred
  • Spanish
  • TTS providers
  • Languages
  • Speech synthesis
  • AI tools
  • Enterprise

These tags are our reading of the posting. They can miss something; the original posting is the reference.

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