What the posting requires
- Required
- English
- Troubleshooting
- Written
- Problem-solving
- Spoken
- IT help desk
- Technical support calls
- Service desk
- Documenting issues
- Technical support
- Preferred
- IT ticketing systems
- Windows operating systems
- Remote troubleshooting tools
- Incident-management processes
- Microsoft 365
- User-account administration
These tags are our reading of the posting. They can miss something; the original posting is the reference.