About the role
The Contact Center team supports members through their health journey, from initial questions to device setup. The Member Services Lead coaches and develops a team of representatives, ensuring high-quality service delivery and resolving member needs efficiently.
Our summary of the posting; the original is on the Twin Health careers page.
What the posting requires
- Required
- Data-driven decisions
- Salesforce
- Remote workspace
- Zendesk
- Internet
- Talkdesk
- Phone service
- CRM
- Ticketing platform
- Preferred
- Spanish
- Bilingual
- Healthcare
- Passion
- Purpose
- Metabolic disease
These tags are our reading of the posting. They can miss something; the original posting is the reference.