About the role
The team provides technical support for Twilio's strategic customers. The Technical Account Manager acts as the primary technical contact, resolving complex issues and offering proactive guidance to ensure optimal use of Twilio technologies. This involves analyzing customer trends and collaborating with internal teams to improve support processes.
Our summary of the posting; the original is on the Twilio careers page.
What the posting requires
- Required
- RESTful technology
- APIs
- Cloud solutions
- Server-side code
- Client-side JavaScript
- React
- Network connectivity
- TCP
- SSL
- Preferred
- Telecoms
- VOIP
- WebRTC
- SIP
These tags are our reading of the posting. They can miss something; the original posting is the reference.