What the posting requires
- Required
- Ticketing systems
- IT background
- Technical support
- Phone support
- ServiceNow
- Hardware
- Process improvement
- Knowledge base
- Automation
- Preferred
- Business Process Analysis
- Data Analysis
- Graphing
- Incident Management
- ITIL
- Knowledge Management
These tags are our reading of the posting. They can miss something; the original posting is the reference.