About the role
The Support Engineering team provides technical assistance to strategic customers, troubleshooting complex issues and ensuring product adoption. Engineers investigate problems using logs and system data, acting as a technical expert and escalation point. They also proactively monitor systems to prevent future issues and improve reliability.
Our summary of the posting; the original is on the OpenAI careers page.
What the posting requires
- Required
- Troubleshooting
- APIs
- Logs
- Scripting
- Distributed systems
- Metrics
- Automation
- Cloud infrastructure
- Traces
- Internal tooling
- Preferred
- Python
- JavaScript
These tags are our reading of the posting. They can miss something; the original posting is the reference.