About the role
The Customer Care AI team builds intelligent agents to improve customer support experiences. The product manager designs, deploys, and scales these AI agents, working with engineering and data science to resolve customer issues with high quality.
Our summary of the posting; the original is on the Lyft careers page.
What the posting requires
- Required
- Technical acumen
- AI system design
- Prompt engineering
- Agent architectures
- Goal setting
- Technical depth
- Analytics
- Strategy
- AI
- Preferred
- AI agents
- Engineering
- Prompt logic
- Support operations
- Feedback loops
- Success metrics
These tags are our reading of the posting. They can miss something; the original posting is the reference.