About the role
The Corporate Technology team supports iCapital's end-users with technical issues. The Service Desk Engineer provides assistance, resolves problems, and manages user access. This role involves troubleshooting hardware and software, preparing new employee setups, and documenting incidents.
Our summary of the posting; the original is on the iCapital careers page.
What the posting requires
- Required
- O365
- Windows
- VDI
- OneDrive
- MS Office
- Exchange
- Desktop technologies
- Microsoft cloud
- End-user technical support
- Preferred
- PowerShell
- Macosx
- A/V systems
- ServiceNow
These tags are our reading of the posting. They can miss something; the original posting is the reference.