About the role
The GTM Systems team builds and maintains the company's customer experience technology stack. The System Administrator operates and improves the Zendesk platform and related tools, ensuring reliable workflows and system integrations across the customer journey.
Our summary of the posting; the original is on the Harvey careers page.
What the posting requires
- Required
- Zendesk
- Zendesk integrations
- Salesforce
- Reporting
- Planhat
- Documentation
- Operational workflows
- AI tools
- Triggers
- Preferred
- AI support agents
- SQL
- Sierra
- Scripting
- Snowflake
- BigQuery
These tags are our reading of the posting. They can miss something; the original posting is the reference.