What the posting requires
- Required
- Support workflows
- Case management
- Knowledge management
- Service metrics
- Service management
- Enterprise platform
- IT service delivery
- Roadmap
- Operational transformation
- Operations
- Preferred
- ServiceNow
- AI
- Workflow redesign
- Now Assist
- Workflow design
- Automation
These tags are our reading of the posting. They can miss something; the original posting is the reference.