About the role
The team provides technical support to users of the Handshake platform. The support specialist resolves user inquiries, bugs, and technical issues through email and phone. This role also involves sharing user feedback with internal teams to improve the product and customer experience.
Our summary of the posting; the original is on the Handshake careers page.
What the posting requires
- Required
- US work authorization
- Technical skills
- Learning Ability
- Resilience
- Teamwork
- Communication
- Results oriented
- Passion
- Empathy
- Critical Thinking
- Preferred
- ZenDesk
- Programming
- AI tools
- IT
- Automation
- Data analysis
These tags are our reading of the posting. They can miss something; the original posting is the reference.