About the role
The Community Crisis Management team coordinates swift responses to severe safety incidents on the Airbnb platform. The Community Crisis Investigator assesses incidents, manages the day-to-day response, and communicates findings to stakeholders and leadership.
Our summary of the posting; the original is on the Airbnb careers page.
What the posting requires
- Required
- Customer support
- Cross-functional
- Crisis
- Fast-paced environment
- Trust and safety
- Collaboration
- Organizational skills
- Attention to detail
- Communication
- Preferred
- Flexible schedule
- Nights
- Weekends
These tags are our reading of the posting. They can miss something; the original posting is the reference.