What the posting requires
- Required
- WFM
- Mathematical modeling
- Statistical analysis
- IEX
- Support desk tickets
- Ad-Hoc reports
- Forecasting
- Contact center trends
- Workload drivers
- Preferred
- Bachelor's degree
- Finance
- Mathematics
- Statistics
- Information Technology
- Complex call center
These tags are our reading of the posting. They can miss something; the original posting is the reference.