About the role
The team supports customers using MongoDB's data platform. The manager recruits, coaches, and develops customer success staff. This role also involves creating and executing strategies to improve customer retention, satisfaction, and product adoption.
Our summary of the posting; the original is on the MongoDB careers page.
What the posting requires
- Required
- Data driven
- People leadership
- Execution
- Program building
- Executive presence
- Decision making
- Analytical metrics
- Customer retention
- Communication
- Preferred
- MongoDB
- NoSQL
- Databases
These tags are our reading of the posting. They can miss something; the original posting is the reference.