About the role
The Collections & Recoveries team works with customers to help them get their accounts back on track. The Operations Coordinator speaks with customers about overdue payments, listens to their circumstances, and helps them establish a workable payment plan. This role involves maintaining accurate records and meeting performance targets.
Our summary of the posting; the original is on the Mission Lane careers page.
What the posting requires
- Required
- Remote work
- Internet
- Collaboration Room AI
- Customer service
- Collections
- Sales
- Phone-based
- Communication
- Performance
- Preferred
- Contact center technology
- Call center metrics
- Mac OS
- Dialers
- Google Workspace
- Case management tools
These tags are our reading of the posting. They can miss something; the original posting is the reference.