About the role
The technical support team handles customer inquiries and escalations for Mintlify's documentation platform. The Head of Technical Support leads this team, manages enterprise client relationships, and works hands-on with complex issues and tooling to improve support operations.
Our summary of the posting; the original is on the Mintlify careers page.
What the posting requires
- Required
- Git
- Debugging
- AI
- SLAs
- GitHub
- Logs
- Machine learning
- Dashboards
- CI/CD
- Preferred
- JavaScript
- SSO
- LLM
- TypeScript
- SAML
- Large language models
These tags are our reading of the posting. They can miss something; the original posting is the reference.