About the role
The team provides benefits administration and brokerage services to companies. The benefits account manager guides customers through plan selection, manages the enrollment process, and resolves complex benefits issues. This role also involves managing client renewals and refining internal processes.
Our summary of the posting; the original is on the Mercury careers page.
What the posting requires
- Required
- Benefits
- Plain English
- Small group benefits
- SMBs
- Startups
- Top 5%
- Multiple states
- Detail orientation
- Customer empathy
- Communication
- Preferred
- Enrollment process
- Health insurance information
- Internal processes
- Benefits problems
- Client lifecycle
- Designing packages
These tags are our reading of the posting. They can miss something; the original posting is the reference.