About the role
The team supports customers post-sales, acting as subject-matter experts for the LaunchDarkly platform. The customer success manager guides customers through onboarding and adoption, identifies risks, and provides technical and strategic guidance to help them achieve their goals and realize value.
Our summary of the posting; the original is on the LaunchDarkly careers page.
What the posting requires
- Required
- Discovery
- Project management
- Technical knowledge
- Sales acumen
- Qualification
- Software development
- DevOps
- Customer success
- Renewal process
- Preferred
- Command of the Message
- MEDDIC
- Sales methodology
These tags are our reading of the posting. They can miss something; the original posting is the reference.