About the role
The team manages risk operations, focusing on fraud, account security, and user trust. The analyst handles a high volume of support tickets daily, investigating issues like account takeovers and verification failures. This role involves direct communication with users and collaboration with risk and compliance teams.
Our summary of the posting; the original is on the Kalshi careers page.
What the posting requires
- Required
- Risk background
- Fraud operations
- Risk ops
- AML
- BSA compliance
- KYC review
- Thick skin
- Written communication
- Judgment
- Preferred
- Intercom
- Zendesk
- Support tooling
- Fintech
- Crypto exchange
- Prediction markets
These tags are our reading of the posting. They can miss something; the original posting is the reference.