About the role
The Support and Services team ensures successful client deployments and fosters strong customer partnerships. The escalation engineer analyzes complex technical issues, provides solutions, and communicates with customers and internal teams to resolve product defects and improve documentation.
Our summary of the posting; the original is on the Illumio careers page.
What the posting requires
- Required
- US citizenship
- Security clearance
- Windows
- Public cloud
- Linux
- Cloud infrastructure
- Cloud services
- Technical Support Engineer
- Case management
- Call resolution management
- Preferred
- AIX
- Ruby
- Kubernetes
- F5
- Solaris
- Python
These tags are our reading of the posting. They can miss something; the original posting is the reference.