About the role
The Scaled Success team ensures the health of CodeRabbit's customer base. This role builds and manages a new pooled customer success team that responds to automated signals indicating customer needs. The team designs the workflow, sets response standards, and measures retention.
Our summary of the posting; the original is on the CodeRabbit careers page.
What the posting requires
- Required
- Code
- Configuration file
- Dashboard
- SQL
- Operating procedures
- Documentation
- CI
- Data analysis
- Developer support
- Preferred
- Health scoring
- Pylon
- AI tooling
- CodeRabbit
- Trigger-based outreach
- PostHog
These tags are our reading of the posting. They can miss something; the original posting is the reference.